TRANSFORMING PROGRAMS FOR
LASTING SUCCESS
Partnering with programs to enhance client care, improve outcomes, and build sustainable systems.
Who We Are
With more than 30 years of experience bridging the gap between families, programs, and treatment centers, Liston Strategies delivers expert consulting designed to elevate the full client experience—from intake to discharge and beyond. Founded by Jodi Liston, we partner with therapeutic programs, residential treatment centers, and educational institutions that support adolescents, young adults, and adults with emotional, behavioral, and clinical needs.
Our work is grounded in empathy, strategy, and measurable results. We specialize in:
Identifying operational gaps that impact outcomes and overall program effectiveness
Strengthening communication between staff, clients, and families
Designing tailored strategies to enhance satisfaction, engagement, and long-term success
At Liston Strategies, we collaborate with owners, executive teams, clinical directors, and admissions professionals to elevate every touchpoint in the client journey. From the moment a referral is made to post-discharge monitoring, we help programs deliver with clarity, compassion, and consistency.
Whether you support adolescents, young adults, or adults, we understand what today’s clients and families need—and how to meet those needs with excellence.
Discover how Liston Strategies can help your program improve outcomes, build trust, and stand out in a crowded field.
Our Consulting Services
Therapeutic Programs & Treatment Centers
Improve Outcomes. Strengthen Families. Secure Funding.
We help therapeutic programs and residential treatment centers elevate the full client experience, from intake to post-treatment care. Whether you serve adolescents or young adults, our consulting improves outcomes, builds family trust, and enhances operational success.
We support your team by:
Streamlining admissions and intake processes
Enhancing communication between staff, families, and clients
Supporting clinical outcomes through better alignment and follow-up
Preventing staff burnout and improving team cohesion
Designing thoughtful transition and post-care monitoring plans
These efforts lead to stronger satisfaction, better retention, and measurable outcomes that matter to families and insurance providers alike.
Private Day & Boarding Schools
Clarify Communication. Strengthen Connection. Support Growth.
We help private day and boarding schools enhance communication, improve family engagement, and align internal operations with their mission. Whether you’re revisiting your admissions process or launching a new initiative, we support school leaders in building stronger systems and relationships.
We support your team by:
Strengthening communication across departments
Improving family and student engagement
Supporting leadership through coaching and thought partnership
Enhancing alignment around mission and strategic goals
Designing systems that foster accountability and clarity
With every project, we help schools move forward with calm, confidence, and cohesion.
Adult Addiction & Dual Diagnosis Programs
Better Communication. Better Outcomes.
We help adult treatment centers and dual diagnosis programs strengthen communication at every level—between staff, clients, families, and funders. Our consulting work improves client satisfaction, supports clinical success, and builds stronger partnerships with payors and referral sources.
We support your team by:
Identifying communication breakdowns that impact outcomes
Strengthening family engagement and support during treatment
Coaching staff to handle difficult conversations with clarity and compassion
Aligning internal messaging across departments
Supporting transition planning and continuity of care
These improvements lead to more successful discharges, greater family trust, and better documentation of care—outcomes that improve client experiences and support long-term program sustainability.
Why Work With Liston Strategies?
Stronger outcomes. Better data. Strategic growth.
Family satisfaction, sustainable growth, and long-term client success all begin with a well-designed experience. Liston Strategies partners with programs to refine operations, improve communication, and strengthen outcomes at every stage of the client journey.
When you work with us, your program can:
Enhance treatment results: Reduce early departures and improve long-term success for adolescents, young adults, and adult clients.
Build family confidence: Transparent, consistent communication fosters trust and supports better engagement throughout the process.
Use outcome data more effectively: Measurable results give your team the leverage needed to improve daily rates and insurance relationships.
Attract more aligned referrals: Strong client and family experiences drive word-of-mouth recommendations and increase visibility.
Whether you serve adolescents, young adults, or adults, Liston Strategies helps your program deliver measurable results and take the next step toward meaningful, sustainable growth.
Clear Communication, Stronger Outcome
Families feel more confident—and clients make more progress—when communication is consistent, thoughtful, and clear.
At Liston Strategies, we help programs strengthen communication across every part of the client journey:
Clear, compassionate updates for families and caregivers
Better alignment between clinical, administrative, and operational teams
Tools and training that support emotionally intelligent staff communication
Structured aftercare planning to prevent drop-off and build trust
Messaging that reflects your program’s values, clarity, and credibility
Strong communication reduces conflict, improves outcomes, and gives programs a reputation for excellence that families remember—and refer to again and again.
How We Work
Complimentary Initial Consultation
We begin with a 45-minute consultation to understand your organization’s unique goals, challenges, and growth opportunities. You’ll receive a customized proposal outlining the support and solutions that best align with your needs.
Comprehensive Audit & Strategic Blueprint
Our audit takes a close look at your admissions process, communication practices, and day-to-day operations. We gather insight from key staff members, students or clients, families, and internal systems to develop a strategic plan tailored to your setting—whether that’s a school, treatment center, or adult-serving organization.
Site Visit & Evaluation
To gain a full picture of your community in action, we recommend a two-day site visit. This allows us to observe routines and rhythms, meet with staff, students or clients, and gather valuable real-time feedback from families and team members.
Ongoing Implementation Support
We continue to support your team through weekly or bi-weekly meetings, helping to implement changes effectively and track progress. Our goal is to help you turn insight into action—building stronger systems, clearer communication, and better outcomes over time.
Additional Services
Crisis Support for Schools
When urgent issues arise—such as student mental health concerns, behavioral challenges, or family conflict—our team offers immediate guidance to help stabilize the situation and prevent further escalation. We provide calm, expert support when it’s needed most.
Admissions Training for Teams
Your admissions process shapes every family’s first impression. We offer training workshops that help admissions teams communicate with empathy, set clear expectations, and guide families through enrollment with clarity and care.
Post-Discharge Planning and Monitoring
Support doesn’t end at discharge. We help programs develop structured transition plans and provide three to six months of follow-up monitoring. This service helps clients stay on track, continue progressing, and avoid setbacks—supporting long-term success.
Contact Us Today
Ready to take your program or school to the next level? Contact us today to schedule your complimentary consultation and discover how we can help you improve outcomes, increase client satisfaction, and build a stronger future for your program or school.